We come to the heart of the Handbook.  This simple and repeatable six-step process, together with the supporting worksheets, offers a way for you to transform your work community so that it becomes a more enriching and edifying experience for all who belong to it or interact with it.  Working alone or with others, the prompts provided at each step help you to define your work community and its strengths and weakness against the 5Ls (hallmarks of community) set out in the Handbook. From this, you can identify ideas for change and lead action to improve your work community so that the behaviour of those within it comes to more fully reflect and embody the 5Ls.